How to write a query to UNI?

How to write a query to UNI?

To write a query on UNI, click on the icon shown in the image below:

Figure 1: Chat with us
A few things to keep in mind while writing a query: 
  1. Quote the reference numbers where necessary
  2. If the chat is continuous, keep the ticket number for reference
  3. Use appropriate (professional) language in the chat 
  4. Do not comment on hate speech or negative remarks on the chat support 
  5. Any valuable suggestions are welcome

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