I'm having trouble logging in. What do I do?

I'm having trouble logging in. What do I do?

UNI uses third-party Login APIs provided by Facebook and Google to speed up the log-in process. These APIs need to store some cookies on your browser for smooth functioning. However, sometimes the settings on your browser don't allow third-party apps to store cookies on your device. All you need to do is allow the cookies and retry. You'll be able to log in smoothly. If you're unsure how to allow cookies, please follow step-by-step instructions for your browser. These settings are browser-dependent. If you're concerned about the cookies stored on your system, you can read our cookie policy. In all, the cookies we store are just to improve the working of Uni.xyz and its sister sites and provide you a better experience. 

for Google Chrome
  1. Launch Chrome and enter chrome://settings/content/cookies in address bar
  2. Click on the 'Add' button in front of Allow (at the bottom of the page)
  3. Enter https://[*.]uni.xyz:443
  4. Press Add and retry logging in
If the problem still persists consider clearing your cookies for uni.xyz from the browser. Follow these steps:
1. Press F12. 
2. Navigate to the Application tab

3. Expand Cookies section
4. Right-click on the page URL (https://uni.xyz) and click clear.
5. Press Ctrl+shift+R to refresh the page and log in again.

Above mentioned steps should also resolve issues related to CSRF

for Mozilla Firefox
  1. Launch Firefox and enter about:preferences#privacy in the address bar
  2. Choose 'Standard' option under Content blocking and retry logging in

For Opera
  1. Launch Opera and enter opera://settings/content/cookies in address bar
  2. Click on the 'Add' button in front of Allow (at the bottom of the page)
  3. Enter https://[*.]uni.xyz:443
  4. Press Add and retry logging in

For Microsoft Edge
  1. Click on ••• (3 dots button) on the top-right corner of the browser window
  2. Press 'Settings' and then 'Privacy & security'
  3. Under Cookies option, choose 'Don't block cookies' and retry logging in

For Apple Safari
  1.  Launch Safari and go to Safari (Menu bar) > Preferences
  2. In the pop-up that appeared, go to 'Privacy'
  3. Untick 'Block all cookies' in front of Cookies and website data and retry logging in

This will fix any log-in-related issues that might occur.
However, if the problem persists, please write to us at contact@uni.xyz about the problem you face along with the device (Windows 10 pc/ Mac) and the browser you were using. 


    • Related Articles

    • I am having trouble registering. What do I do?

      During your registration process, do not close or leave the page. However if due to some reasons, the page doesn't respond for long, check if the payment has been deducted. If the payment is deducted, do not pay again and send us an email at ...

    • How to clear cache of the website?

      Clearing cache for UNI is a three-step simple process on Chrome/Firefox/Edge. 1. Go to your login/registration page. 2. Press F12. Your browser's inspect window will appear. 3. Right-click on the reload button near your browser address bar. 4. Select ...

    • I'm having trouble paying registration fees it won't redirect me to 'paypal' nor 'razorpay’

      Try clearing the cache and cookies on your system for the successful payment of competition. However, if the query still exists you can reach out to us at contact@uni.xyz

    • Why do people need to sign up to vote?

      It is essential for people to sign up to vote so that, the originality of the votes is maintained and to avoid fake voters. The system of signing up processes a good voting system, that ensures minimum fake votes. 

    • Signing up on UNI.

      To sign up simply open https://accounts.uni.xyz/ or click get started from the home page on UNI. At present, you may sign up using your Google account, Facebook account or by using your email address. Upon signing up using email you will receive a ...

    • Recent Articles

    • If I edit my project, will I lose my votes?

      No, you are allowed to make any number of changes/updates to your projects and the number of votes will not be affected by it. The number of votes stays the same. 

    • Why do people need to sign up to vote?

      It is essential for people to sign up to vote so that, the originality of the votes is maintained and to avoid fake voters. The system of signing up processes a good voting system, that ensures minimum fake votes. 

    • How to write a query to UNI?

      To write a query on UNI, click on the icon shown in the image below: Figure 1: Chat with us A few things to keep in mind while writing a query:  Quote the reference numbers where necessary If the chat is continuous, keep the ticket number for ...

    • Can we split into different teams at a later stage into the competition?

      Yes, one can switch to a different team at a later stage in the competition, by registering in a separate team once again. You are advised not to request for a split or change of teams at a later stage, you can although definitely register ...

    • No information received after the transaction is done

      If a case occurs like this, where the payment is done and the next page does not appear, write to us at contact@uni.xyz with the subject as the reference ID provided to you. 

    • Popular Articles

    • I'm having trouble logging in. What do I do?

      UNI uses third-party Login APIs provided by Facebook and Google to speed up the log-in process. These APIs need to store some cookies on your browser for smooth functioning. However, sometimes the settings on your browser don't allow third-party apps ...

    • Is UNI free to join?

      Yes! UNI is free and will always be free to join. However, UNI provides some of the services and features on a paid basis or over a monthly/yearly subscription.

    • This is my first time on UNI. Where should I start from?

      UNI is a network of creative professionals. To begin with, you may visit your profile section and update your basic details, upload projects. You can also explore our curated, award-winning projects on UNI

    • Instructions for team members

      Instructions for team members Once you have sent your invites, your team members now have to accept the project invite via their profile dashboard. 1. Open the mailbox and click on the invite link This step is applicable only for team members who do ...

    • Disqualification policies on UNI

      At UNI we promote healthy competition and communal respect for the entire UNI community (including participants, users, jurors, visitors). We usually refrain from disqualifying projects unless on very hard terms, but we are changing these conditions ...