The money got deducted twice for registration, how do I get the refund?
Write to us at
contact@uni.xyz and attach a payment receipt of the first payment successfully done, in the application.
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Can I get a refund if I no longer wish to participate in a competition?
No, we generally do not refund registration payments, however, in any case of unprecedented events you can write to us at contact@uni.xyz
When does the refund get processed?
At UNI, there are no refund policies as such, in case there are any special requests regarding the refund, the refund gets processed in 4-5 business days.
I have already registered for a competition but when i try to submit the entry it directs me to the payment portal
If the payment is already deducted from your account, you can write to us with an attachment of the payment receipt. You can either chat with us or write to us at contact@uni.xyz. (Alternatively, press escape when the entry is directed to the ...
Can I pay my registration money in installments?
The registration can be done in installments if the bank you're trying to pay with allows you to do so. Else, UNI does not have a policy to engage with partial payments or installments for registrations.
I am having trouble registering. What do I do?
During your registration process, do not close or leave the page. However if due to some reasons, the page doesn't respond for long, check if the payment has been deducted. If the payment is deducted, do not pay again and send us an email at ...
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If I edit my project, will I lose my votes?
No, you are allowed to make any number of changes/updates to your projects and the number of votes will not be affected by it. The number of votes stays the same.
Why do people need to sign up to vote?
It is essential for people to sign up to vote so that, the originality of the votes is maintained and to avoid fake voters. The system of signing up processes a good voting system, that ensures minimum fake votes.
How to write a query to UNI?
To write a query on UNI, click on the icon shown in the image below: Figure 1: Chat with us A few things to keep in mind while writing a query: Quote the reference numbers where necessary If the chat is continuous, keep the ticket number for ...
Can we split into different teams at a later stage into the competition?
Yes, one can switch to a different team at a later stage in the competition, by registering in a separate team once again. You are advised not to request for a split or change of teams at a later stage, you can although definitely register ...
No information received after the transaction is done
If a case occurs like this, where the payment is done and the next page does not appear, write to us at contact@uni.xyz with the subject as the reference ID provided to you.
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I'm having trouble logging in. What do I do?
UNI uses third-party Login APIs provided by Facebook and Google to speed up the log-in process. These APIs need to store some cookies on your browser for smooth functioning. However, sometimes the settings on your browser don't allow third-party apps ...
Is UNI free to join?
Yes! UNI is free and will always be free to join. However, UNI provides some of the services and features on a paid basis or over a monthly/yearly subscription.
This is my first time on UNI. Where should I start from?
UNI is a network of creative professionals. To begin with, you may visit your profile section and update your basic details, upload projects. You can also explore our curated, award-winning projects on UNI
Instructions for team members
Instructions for team members Once you have sent your invites, your team members now have to accept the project invite via their profile dashboard. 1. Open the mailbox and click on the invite link This step is applicable only for team members who do ...
Disqualification policies on UNI
At UNI we promote healthy competition and communal respect for the entire UNI community (including participants, users, jurors, visitors). We usually refrain from disqualifying projects unless on very hard terms, but we are changing these conditions ...