Is your chat 24x7 available?

Is your chat 24x7 available?


UNI is a platform for all enthusiasts and we are constantly in pursuit of enhancing this platform for all driven designers, mentors, and curators like you. And that’s why UNI chatbox is available for help 24 x 7. 

The chatbox for UNI is found on the bottom right corner of the web page.


Fig.1: Chat with us now!


However, in case all our agents are busy and we’re unable to connect you to a help agent, you can still raise a question on the chatbox for us to reply to it in the upcoming days. 

Hence, for any queries, there are two options to guide you through: 

  • The “chatbox”, for immediate assistance (found on the bottom right corner)

  • The “submit your question on the chatbox” option, to get your queries answered within two working days.

We recommend “submitting your questions ” to help us understand the query description better and to give us time to reply to your queries effectively. 



    • Recent Articles

    • If I edit my project, will I lose my votes?

      No, you are allowed to make any number of changes/updates to your projects and the number of votes will not be affected by it. The number of votes stays the same. 

    • Why do people need to sign up to vote?

      It is essential for people to sign up to vote so that, the originality of the votes is maintained and to avoid fake voters. The system of signing up processes a good voting system, that ensures minimum fake votes. 

    • How to write a query to UNI?

      To write a query on UNI, click on the icon shown in the image below: Figure 1: Chat with us A few things to keep in mind while writing a query:  Quote the reference numbers where necessary If the chat is continuous, keep the ticket number for ...

    • Can we split into different teams at a later stage into the competition?

      Yes, one can switch to a different team at a later stage in the competition, by registering in a separate team once again. You are advised not to request for a split or change of teams at a later stage, you can although definitely register ...

    • No information received after the transaction is done

      If a case occurs like this, where the payment is done and the next page does not appear, write to us at contact@uni.xyz with the subject as the reference ID provided to you. 

    • Popular Articles

    • I'm having trouble logging in. What do I do?

      UNI uses third-party Login APIs provided by Facebook and Google to speed up the log-in process. These APIs need to store some cookies on your browser for smooth functioning. However, sometimes the settings on your browser don't allow third-party apps ...

    • Is UNI free to join?

      Yes! UNI is free and will always be free to join. However, UNI provides some of the services and features on a paid basis or over a monthly/yearly subscription.

    • This is my first time on UNI. Where should I start from?

      UNI is a network of creative professionals. To begin with, you may visit your profile section and update your basic details, upload projects. You can also explore our curated, award-winning projects on UNI

    • Instructions for team members

      Instructions for team members Once you have sent your invites, your team members now have to accept the project invite via their profile dashboard. 1. Open the mailbox and click on the invite link This step is applicable only for team members who do ...

    • Disqualification policies on UNI

      At UNI we promote healthy competition and communal respect for the entire UNI community (including participants, users, jurors, visitors). We usually refrain from disqualifying projects unless on very hard terms, but we are changing these conditions ...