No information received after the transaction is done

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• What personal information is saved by UNI?

  UNI saves only the name, username, date of birth, and email address as personal information. 

• Editing your personal information, Date of Birth, Gender

  You can edit all your personal information in just a few clicks.  Step 1: Click on the Settings tab under your profile section. Fig.1: My profile > Settings Step 2: Click on the personal info page to edit all your personal information. Fig.2: Manage ...

• What personal information is saved by UNI?

  UNI stores very minimal personal information of yours which you yourself provide to UNI. Most of your personal information is available in your account. You may access it from here: https://accounts.uni.xyz/settings/personal-info

• I have received the tracking code for my trophies and certificate but have not received the award yet?

    Once you fill out the form of the winning entries, we send you a mail encompassing the tracking code for the dispatch of your winning kit. This kit comprises the trophies, a physical certificate, and the prize money cheque. The tracking code helps ...

• I have received the tracking code for my trophies and certificate but have not received the award yet?

  Once you fill out the form of the winning entries, we send you a mail encompassing the tracking code for the dispatch of your winning kit. This kit comprises the trophies, a physical certificate and the prize money cheque. The tracking code helps you ...

• Recent Articles

• If I edit my project, will I lose my votes?

  No, you are allowed to make any number of changes/updates to your projects and the number of votes will not be affected by it. The number of votes stays the same. 

• Why do people need to sign up to vote?

  It is essential for people to sign up to vote so that, the originality of the votes is maintained and to avoid fake voters. The system of signing up processes a good voting system, that ensures minimum fake votes. 

• How to write a query to UNI?

  To write a query on UNI, click on the icon shown in the image below: Figure 1: Chat with us A few things to keep in mind while writing a query:  Quote the reference numbers where necessary If the chat is continuous, keep the ticket number for ...

• Can we split into different teams at a later stage into the competition?

  Yes, one can switch to a different team at a later stage in the competition, by registering in a separate team once again. You are advised not to request for a split or change of teams at a later stage, you can although definitely register ...

• No information received after the transaction is done

  If a case occurs like this, where the payment is done and the next page does not appear, write to us at contact@uni.xyz with the subject as the reference ID provided to you. 

• Popular Articles

• I'm having trouble logging in. What do I do?

  UNI uses third-party Login APIs provided by Facebook and Google to speed up the log-in process. These APIs need to store some cookies on your browser for smooth functioning. However, sometimes the settings on your browser don't allow third-party apps ...

• Is UNI free to join?

  Yes! UNI is free and will always be free to join. However, UNI provides some of the services and features on a paid basis or over a monthly/yearly subscription.

• This is my first time on UNI. Where should I start from?

  UNI is a network of creative professionals. To begin with, you may visit your profile section and update your basic details, upload projects. You can also explore our curated, award-winning projects on UNI

• Instructions for team members

  Instructions for team members Once you have sent your invites, your team members now have to accept the project invite via their profile dashboard. 1. Open the mailbox and click on the invite link This step is applicable only for team members who do ...

• Disqualification policies on UNI

  At UNI we promote healthy competition and communal respect for the entire UNI community (including participants, users, jurors, visitors). We usually refrain from disqualifying projects unless on very hard terms, but we are changing these conditions ...