Getting Started
If I edit my project, will I lose my votes?
No, you are allowed to make any number of changes/updates to your projects and the number of votes will not be affected by it. The number of votes stays the same.
Why do people need to sign up to vote?
It is essential for people to sign up to vote so that, the originality of the votes is maintained and to avoid fake voters. The system of signing up processes a good voting system, that ensures minimum fake votes.
How to write a query to UNI?
To write a query on UNI, click on the icon shown in the image below: Figure 1: Chat with us A few things to keep in mind while writing a query: Quote the reference numbers where necessary If the chat is continuous, keep the ticket number for ...
Can we split into different teams at a later stage into the competition?
Yes, one can switch to a different team at a later stage in the competition, by registering in a separate team once again. You are advised not to request for a split or change of teams at a later stage, you can although definitely register ...
No information received after the transaction is done
If a case occurs like this, where the payment is done and the next page does not appear, write to us at contact@uni.xyz with the subject as the reference ID provided to you.
Can I pay my registration money in installments?
The registration can be done in installments if the bank you're trying to pay with allows you to do so. Else, UNI does not have a policy to engage with partial payments or installments for registrations.
How do I verify myself as a student ?
Once the results are declared, we send out forms to fill with complete details of the students and their respective addresses, in this form students must attach their student ids along with a bonafide certificate from the universities, stating proof ...
Uploaded the cover image twice, how do I delete one?
It is not possible to upload cover images twice, as the cover image is the first image of all the uploaded images. To delete one of the uploaded images, click on the right side available three dots to see a drop-down menu. Click on delete, to delete ...
Is there a registration number?
There is no registration number as such on UNI. Due to our advanced algorithms, no codes or registration numbers are required.
When does the refund get processed?
At UNI, there are no refund policies as such, in case there are any special requests regarding the refund, the refund gets processed in 4-5 business days.
Why do I see "This comment has been removed"?
The comment may be removed by the individual or by the UNI team if it does not match the acceptable use policy for UNI.
When can I begin to invite votes?
As soon as you upload your artwork you get a shareable link to your profile and the artwork that you recently uploaded instantaneously. This shareable link can then be used to invite votes.
Can I get a refund if I no longer wish to participate in a competition?
No, we generally do not refund registration payments, however, in any case of unprecedented events you can write to us at contact@uni.xyz
Hi, I'm from Iran I wanna ask won't be there any problem for us because of sanctions? Do we have permission to submit our works?
You can register and pay via a different account, from a different country. Furthermore, we are working towards introducing cryptocurrency for all nations as well.
How can I see a friend's project?
To find a particular project, click on the projects tab on the left bar of the uni home page. Fig.2: Project TabThe next step is to search for the project, which can be done on the search bar. Fig.2: Project Search on UNI All projects published can ...
My images look different in color when I upload them, why is that?
UNI optimizes the image size for easy viewing of sheets on all projects and competition entries. As this saves image buffer time, although the sheets submitted to the jurors are in the exact submissions made by the team, hence, jurors do not see ...
Can I share the competition entry page with my collaborator?
When you register for a competition, only one of the participants gets access to the competition entry page (even if you're registering as a team of 4 participants), this is to ensure ease of work amongst the team and participation entries. Hence, ...
When I publish my project to the competition it always says an error occurs when saving your project.
If you find an error in publishing your project, it is probably because the session has timed out. Please try to refresh and upload your project once again.
I want to know the procedure after winning an entry?
After the winning entries are announced, you can fill out the forms sent to you in your emails. Once the forms are filled and sent back to us, we prepare for the dispatch of the awards and certificates, this will take around 60-90 days. You can also ...
How to apply for a job at UNI?
To apply for a job at UNI, reach out to us at careers@uni.xyz or browse https://about.uni.xyz/careers
I am having trouble uploading JPEG images of my project.
To upload images to your project, go to your project, give it a title and click on upload images. Fig.1: Upload imagesIf the images are in the right format, i.e. jpg/jpegs, there will be no error while uploading images. Next, drag the edit bar to ...
Can I transfer the registration money that I paid for a competition to another competition?
No, transfer of registrations for competitions is not allowed.
I am trying to sign up for an account to take a part in the competition, however, I did not receive the verification email.
If you're trying to receive a verification email and it doesn't show in your inbox, try requesting the verification email again in 2-3 hours. This will get generated in a few hours. If the problem still persists, contact us at contact@uni.xyz.
What is the amount of tax when registering for a contest?
The tax deducted is according to the government norms i.e 7.5% of the registration fees.
Can people who win the people choice awards also win jury prizes and vice versa?
An entry wins only upto one award in a competition, multiple awards are not given to a single entry. You can register in different competitions to increase your chances of winning different awards.
Email is not verified. What to do?
If your email is not verified, check for the email in your spam folder as well and click on the link sent from UNI. If there is no email, request another verification email. This verification email expires in 3 days.
Redirecting to paypal is not working
Press Ctrl+Shift+R to refresh the page and try to make the payment again. If it still troubles, contact us at contact@uni.xyz
I'm having trouble paying registration fees it won't redirect me to 'paypal' nor 'razorpay’
Try clearing the cache and cookies on your system for the successful payment of competition. However, if the query still exists you can reach out to us at contact@uni.xyz
I have already registered for a competition but when i try to submit the entry it directs me to the payment portal
If the payment is already deducted from your account, you can write to us with an attachment of the payment receipt. You can either chat with us or write to us at contact@uni.xyz. (Alternatively, press escape when the entry is directed to the ...
The money got deducted twice for registration, how do I get the refund?
Write to us at contact@uni.xyz and attach a payment receipt of the first payment successfully done, in the application.
I have forgotten my password and the reset password is not working
Try resetting the password in 4-5 hours again, if that doesn’t help either contact us via our chatbox.
Can we update the sheets even after the submissions are over? If yes, when can we upload it?
Yes, if the deadlines are not met, your entries will not be eligible to win any award. However, you can still upload and update your project entry for it to be displayed under the project feed. This entry is still visible publicly on the UNI platform ...
I am unable to register for a competition. The registration page redirects to another page. What should I do?
If you're unable to register for the competition and the registration page is getting redirected to a different page, it is happening because the competition may be hosted or listed on UNI. For listed competitions, the registration is directed to the ...
I cant accept the invitation to a project. What should I do?
If you or your team members can't accept the project invitation, it is due to the fact that the invitation may have expired. Once your team members send out multiple invitations, only the latest one should be accepted. Because our system doesn't ...
For a mistake in registration can I switch the registration category? From student to professional?
This must usually be cautiously cared for at the time of the registration. However, in any such circumstances, you can write to us at contact@uni.xyz
I am having trouble registering. What do I do?
During your registration process, do not close or leave the page. However if due to some reasons, the page doesn't respond for long, check if the payment has been deducted. If the payment is deducted, do not pay again and send us an email at ...
Can we update the sheets even after the submissions are over? If yes, when can we upload it?
Yes, if the deadlines are not met, your entries will not be eligible to win any award. However, you can still upload and update your project entry for it to be displayed under the project feed. This entry is still visible publicly on the UNI platform ...
I have paid for an entry but it still asks for the payment on uploading my entry.
For any such issues try reloading/refreshing the page, press Ctrl+Shift+R to refresh your page. If the problem still exists contact us at contact@uni.xyz
I bagged an award in a competition on UNI. Where will all my projects be published?
The awards are published on various platforms with our media partners, i.e Archdais, Architecture Quote, in all the print and digital media. The winning entries are also published in our yearbooks.
How long does it take for the disbursement of the prize money, trophies, and certificate?
The winner kit (that includes the prize money, trophies, and physical certificates) takes up to 60 -90 days to reach the address. The timeline covers the preparation of prizes, customization, and courier dispatch time. However, the e-certificates of ...
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